MIAD POLICIES. TERMS & CONDITIONS.

Effective Date: 04/20/2024

MIAD Holdings LLC ("MIAD," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, requesting services, or communicating with us.

We may collect information that you voluntarily provide, including:

• Name
• Company Name
• Email Address
• Telephone Number
• Mailing Address
• Project Information
• Service Requests
• Other information submitted through our website or communications

We may also collect limited technical information, including IP address, browser type, device information, and website usage data.

Information collected may be used to:

• Respond to inquiries and requests
• Provide electrical contracting and business support services
• Prepare proposals, quotations, and contracts
• Improve website functionality and customer experience
• Communicate regarding projects, services, and updates
• Meet legal, regulatory, and contractual requirements

MIAD Holdings LLC does not sell, rent, or trade personal information.

Information may be shared only when necessary with:

• Authorized employees and representatives
• Subcontractors, suppliers, and service providers supporting project delivery
• Government agencies or regulatory authorities when required by law
• Professional advisors, insurers, or legal representatives as necessary

MIAD implements reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction.

Our website may utilize third-party services such as website analytics, hosting providers, and communication platforms. These providers may collect information in accordance with their own privacy policies.

Individuals may request access to, correction of, or deletion of personal information, subject to applicable legal and contractual requirements.

MIAD Holdings LLC reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Effective Date: 04/20/2024

MIAD Holdings LLC recognizes the importance of responsible data management and is committed to protecting the confidentiality, integrity, and availability of information entrusted to us.

This Data Policy establishes the principles governing the collection, use, storage, protection, retention, and disposal of business and customer information.

MIAD Holdings LLC manages information according to the following principles:

• Lawful and ethical collection
• Limited use for legitimate business purposes
• Protection against unauthorized access
• Accuracy and integrity of information
• Appropriate retention and secure disposal
• Compliance with applicable laws and contractual requirements

MIAD may maintain information including:

• Contact details
• Project documentation
• Service requests
• Contracts and proposals

• Company information
• Procurement records
• Contract documentation
• Payment-related information

• Financial records
• Operational records
• Compliance documentation
• Employee and contractor records as permitted by law

MIAD employs reasonable safeguards, which may include:

• Secure password management
• Access controls
• Data backup procedures
• Protected electronic storage systems
• Physical security measures
• Employee confidentiality requirements

Information is retained only for as long as necessary to:

• Fulfill contractual obligations
• Meet legal and regulatory requirements
• Support business operations
• Resolve disputes or claims

After retention requirements are satisfied, information may be securely deleted or destroyed.

Access to sensitive information is limited to authorized personnel who require access to perform their responsibilities.

Employees, contractors, and business partners are expected to maintain confidentiality and protect information from unauthorized disclosure.

When performing services for government agencies or commercial clients, MIAD Holdings LLC is committed to complying with applicable contractual, regulatory, and information security requirements.

This policy may be reviewed and updated periodically to ensure continued effectiveness and compliance with changing business, legal, and operational requirements.